FAQ | Clinical Endocrinology Update 2023
Clinical Endocrinology Update 2023
CEU 2023
SEPTEMBER 21-23, 2023   ONLINE EVENT

Frequently Asked Questions

We anticipate that you will have questions about CEU 2023. As a result, we have compiled a list of our most frequently asked questions to help you find the answers you need.

We will continue to update these questions as the event develops.

Jump To: Registration & General | Accreditation - CME | CEU 2023 Virtual Platform

Registration & General

What are the official dates for CEU 2023?

CEU 2023 will take place on Thursday, September 21-23, 2023.

How can I attend CEU 2023?

CEU 2023 is a fully virtual event. You may attend from anywhere you have access to a high-speed internet connection. Instructions about how to access the CEU 2023 virtual platform will be provided closer to the event dates.

How can I register for CEU 2023?

Please see the CEU 2023 Registration Homepage for details on how to register for virtual CEU 2023.

What are the different registration categories/tiers?

Please visit the CEU 2023 Registration Homepage for more information on pricing and registration categories for CEU 2023.

What are the registration cutoff dates for CEU 2023?

The early registration deadline for CEU 2023 was August 10, 2023. Advanced registration took place from August 11 to September 23, 2023. No registrations will be accepted after September 23, 2023; however, you may purchase access to session recordings through the Endocrine Society’s Center for Learning.

Is there a discount on registration for groups?

Currently, there are no discounts available for groups. The group rate will be the same as that for individuals.

Who can I contact for questions or problems regarding my registration?

Please reach out to Member Services at please email info@endocrine.org or call 1-888-363-6762 or +1-202-971-3646; Fax +1-202-736-9704.

Are there day passes available?

No, day passes are not available for the CEU 2023 virtual-only event.

I can’t/don’t want to use a credit card to pay for my registration. What should I do?

If you are unable to pay by credit card, please contact Member Services at info@endocrine.org or call 1-888-363-6762 or +1-202-971-3646; Fax +1-202-736-9704.

What is the recommended attire for CEU 2023 virtual?

Virtual attendees will not be visible on camera, so there is no recommended attire for virtual participation.

Are CEU 2023 sessions being recorded or livestreamed?

Yes, CEU 2023 sessions will be live-streamed and recorded. Recordings will be available for on-demand access in the CEU 2023 virtual platform within 72 hours of the originally scheduled date of delivery.

How long will I have access to recorded content after CEU 2023?

All registrants of CEU will have until December 31st, 2023 to view the session recordings via the virtual platform. Following that date, Society members will have extended access via the Center for Learning until December 31st, 2024.

The session recordings will be made available for purchase on October 21st, 2023.

How can I become an Endocrine Society member?

Please visit our Membership homepage for any and all information on how to register to become a member of the Endocrine Society.
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Accreditation - CME

How many and what types of continuing education accreditation are available for attending CEU 2023?

Earn up to 27.75 AMA PRA Category 1 Credits™ and AAPA Category 1 CME Credits or 9 ABIM MOC Points. For information about how you can claim credit, see question below.

How do I claim CME and MOC credits or a certificate of participation?

For AMA PRA Category 1 credit, ABIM MOC, and Participation Credits, AAPA Category 1 CME Credits

To claim Continuing Medical Education (CME) credits and Maintenance of Certification (MOC) points, please follow the following steps:
  • STEP 1: Log into education.endocrine.org
  • STEP 2: Select "My Courses" from the left-side menu
  • STEP 3: Search for and click on Clinical Endocrinology Update (CEU) 2023
  • STEP 4: Complete the evaluation
  • STEP 5: Claim credit commensurate with your participation

Note: If you do not see CEU 2023 in your Courses list, please email info@endocrine.org

When can I access my certificate of participation and begin credit claiming, and what is the cutoff deadline?

Certificate of Participation Availability and Credit Claiming Deadline

Credit claiming will be available beginning on Saturday, September 23, 2023, after CEU 2023 concludes, and the deadline is November 23, 2023.

Note: if you attended a supported symposium, these are individually accredited and the deadline to claim credit is October 23, 2023.
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CEU 2023 Virtual Platform

How do I access the CEU Virtual Platform?

Our virtual meeting site is now live! Registrants can access the CEU 2023 virtual platform using the same username and password you use to log in on the endocrine.org website.

What are the step-by-step instructions for accessing the virtual platform? ?

Follow These Simple Steps to Log In
Log into the CEU 2023 virtual platform using the same username and password you use to log in on the endocrine.org website. View browser recommendations below to run the platform smoothly.

Maximize Your Experience
1. Your first stop in the virtual platform should be to the "Edit Profile" link in the top right corner of your screen. Please upload your photo, update your time zone as needed, select, and enable chat so you can engage with other participants via the platform's chat feature (dark blue bubble icon on the bottom right of your screen). 
  • Upload your Photo
  • Our platform default is ET. Update your Time Zone as needed.
  • Make sure to consent so you can participate in networking (your email address is not published unless you decide to share your business card with a participant)
  • Double check that chat is enabled so you can engage with other participants via the platform's chat feature
  • View your Virtual Business Card
  • Select ribbons that identify your involvement in the Endocrine Society — or even choose some fun ones!
2. Go to the "FAQ / Help" tab on the left-hand navigation menu in the platform to learn how to troubleshoot technical difficulties and learn all the features of the platform.

Explore
After updating your profile and looking over the Attendee Connect section, continue exploring the left-hand menu to discover all you can do on the event platform, including:
  • 1. Check out the Schedule and add events to your personal schedule (saved under MyAgenda).
  • 2. View On-Demand Sessions.

CEU 2023 Virtual Platform Support
If you are having trouble accessing the virtual platform, contact the Endocrine Society at 1.888.363.6274 or info@endocrine.org Monday through Friday between 9:00 AM and 5:00 PM ET. If you are already logged into the virtual platform, visit the "FAQ/Help" tab for information and support on the virtual platform. Attendee customer support is available through our IT support line at endo@eventpower.zendesk.com.

Browser Recommendations
The platform is best supported in Google Chrome (except for Mobile iOS). If you are using an older browser like Internet Explorer, please upgrade to Google Chrome, Firefox or Microsoft Edge for the best experience. Note: Please ensure that Javascript is enabled on your browser.

How To Engage With Faculty
During the session, you may submit questions for the faculty using the Q&A icon on the Zoom controls toolbar. You may also “upvote” similar or other interesting questions you see submitted to boost its ranking in the queue and the likelihood it will be addressed by faculty during the live session.

Will the link to the virtual platform be sent to my email address?

Yes. The link to access the CEU 2023 Virtual Platform will be sent to the email address that you used to register for the program starting on September 20th, 2023.

What technology do I need to attend CEU 2023 Virtual?

You will join the live program using Zoom webinar. View the requirements from Zoom.

Below is a quick checklist of items to complete before CEU 2023 Virtual to ensure your systems are ready to go!
  • We recommend using a desktop or laptop computer for optimal results, but you can also access the platform by tablet or phone. Regardless of the device you use, make sure your operating system is updated to the most recent version.
  • If you are using a desktop or laptop, ensure the web browser you will be using is also updated to the most recent version. The platform is optimized for Google Chrome, but Firefox and Microsoft Edge will also work.
  • Once you have updated device operating systems and browser, ensure your system is compatible with our virtual environment by conducting a Technical Check. If you see green checkmarks next to each item in the list, you are good to go!

Is closed captioning available at CEU 2023?

Yes, closed captioning (CC) is available for each session at CEU 2023. To enable CC within the Zoom session, select the CC icon on the Zoom controls toolbar.

Do I need to have a webcam?

No, you do not need a webcam to attend the virtual event. However, some exhibitors or attendees may have the ability to request a video chat. We encourage you to use your webcam during sessions to allow for a face-to-face experience with other attendees.

What happens if there are technical issues during a session?

If your session is disrupted due to network or platform issues, please email our Technical Team directly at endoceu@support.eventpower.com or Chat with Support for assistance during event hours.

What are some best practices for using the Virtual Platform?

  • Please review all Frequently Asked Questions within the CEU 2023 Virtual Platform to ensure optimal success.
  • Check your time zone settings in the “Edit Profile” section.
  • Be sure to have at least 1.8Mb per second for download and 0.6Mb per second for upload speeds for standard definition (3Mb download and 1.5Mb upload speeds for HD).
  • Please close all browser tabs or pause software updates running in the background as this may slow down your processing speed.
  • Turn off all notifications on your computer to avoid distractions.
  • Make certain your “Edit Profile” (top right of the screen) is accurate and up-to-date for optimal success.
  • While in a session you will not have the ability to multitask within the platform.

What is the CEU 2023 Live Chat Staffing Schedule?

Staff will be available for Live Chat and Technical Support during the following days and times:
  • Thursday, September 21, 2023: 10:15 AM ET – 3:15 PM ET
  • Friday, September 22, 2023: 10:00 AM ET – 3:00 PM ET
  • Saturday, September 23, 2023: 10:00 AM ET – 3:00 PM ET
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Event Information

Clinical Endocrinology Update (CEU) 2023
September 21-23, 2023
Online Event

Important Dates

Registration Opened:
April 24, 2023

Early Registration Deadline:
August 10, 2023

Credit Claim Deadline:
November 23, 2023